Shipping & Returns

SHIPPING COST & DELIVERY TIME

Here at KALINNI, we love to treat you. That’s why we offer FREE standard shipping on all orders to Australia and New Zealand. 

 

AUSTRALIA

Standard: FREE SHIPPING, 2-5 business days

Express: $6.00 shipping cost, 1-3 business days

 

NEW ZEALAND 

Standard: FREE SHIPPING, 7-12 business days

Express: $12 shipping cost, 5-9 business days

 

REST OF THE WORLD 

Standard: $20 shipping cost, 9-18 business days (depending on location)

Express: $30 shipping cost, 5-15 business days (depending on location)

 

*Please note that due to COVID-19 delays, we cannot guarantee shipping times. 

 

HANDLING

At KALINNI, we pride ourselves on speedy dispatch and delivery. All orders will be dispatched from our warehouse on the same business day. If the order is placed after business hours, the order will be dispatched the next day. Care is taken when packaging and sending all devices, however KALINNI Skin Co. is not responsible for delays, lost or damaged shipments or orders sent to incorrect or invalid addresses. 

 

RETURNS & REFUNDS: 30 DAY MONEY-BACK GUARANTEE

We love our product, and trust you will too. In the unlikely event that you aren’t satisfied with your KALINNI Microdermabrasion Kit, we are proud to offer a 30 day money back guarantee. Please contact us on contact@kalinni.com to organise your return and refund.

Returns must be sent back within 30 days of the purchase date. The customer will be required to pay any shipping and customs costs to return the device. If you wish to organise a return, please email us at contact@kalinni.com

 

SHIPPING ENQUIRIES

We pride ourselves on a stellar customer experience. If you have any questions or concerns, please contact us anytime on contact@kalinni.com and we will get back to you within one day business day.